Accessible Communications
Consultant, British Columbia

Helping businesses and organizations deliver their message in clear, accessible, and inclusive language that can be understood by as many people as possible.

Location, business hours, and information

Based in BC, I work with businesses and organizations throughout the province and across Canada.

My business hours are typically Monday to Friday, 10am to 6pm Pacific Time. I aim to respond to your message within these hours.

My schedule is based on health and my capacity can vary due to my disabilities. Because of this, I prefer scheduling in advance and might not be available for rush work. Please reach out to ask.

Contact methods

Please reach out by email, social media, or through the contact form below. I reply within office hours.

Email hello@leannamanning.com

LinkedIn Leanna Manning

Instagram @leanna_manning

 

If you have questions…

You may still have some questions before deciding to contact me. Here are some of the most common questions I get asked, along with my responses so you can make an informed choice.

  • While every project is different, there are some core elements you can expect to experience when working with me.

    1. I take everyone’s access needs into consideration and deliver a process that’s accessible to everyone.
    2. I follow a clear process to deliver your proposal and agreements and communicate regularly and clearly with you so you know exactly what to expect next.
    3. I encourage regular questions and communication so you can always be clear on what’s happening and why.

    Learn more about our work process.

  • It helps to know what’s involved in your project—how long are the documents I’ll be working with, what the scope of the project involves, and how much work will be needed depending on the current state of the document.

    Using this information, I’ll give you a custom proposal based on your needs with a flat project rate so you know what to expect.

    I also offer interest-free payment plans and other financial accessibility options, which I’ll be happy to discuss with you. 

  • The simplest answer is that it depends. Some of the things I take into consideration are the scope of work and my availability.

    • Is research and writing required on top of editing?
    • How many pages is your manuscript?
    • What is the word count?
    • Do you want to stay within your design specs?
    • Do you want to test your project with members of your audience?
    • Etc.

    I’ll be able to give you a more accurate answer once I know more information.

  • I edit using Microsoft Word and text-to-speech. I collaborate using Google (Docs, Meet, etc.). And for digital accessibility, I use Microsoft’s Accessibility Check, Adobe’s Accessibility Check, PAC PDF accessibility checker, and browser plugins like the WAVE evaluation tool and social visual alt text.

  • I believe that lived experience is important; I embrace the principle “Nothing about us without us.” With this in mind I consult with fellow disabled folks in my community, first of all. I also follow the success criteria outlined in the Web Content Accessibility Guidelines (WCAG) 2.2 and I’m up-to-date on current plain language standards and approaches, such as the Accessibility Standards Canada draft Plain Language Standard. Some of the tools mentioned previously also support and maintain the standards of my work.

    I hope these responses give you a clearer idea of how I work. If you’d like to learn more, please fill out the contact form below.

 

I hope these responses give you a clearer idea of how I work. If you’d like to learn more, please fill out the form below.

Contact form

 

If you prefer to connect with me on social media, you’ll typically find me on LinkedIn and Instagram.

 
 

Beyond Words: Straight to your inbox

While you’re waiting to hear back from me, you might like to subscribe to my Substack, where I post some of my thoughts and reflections on access and community.